Frequently Asked Questions

How do I access my online courses?

1. After a purchase is made on SwimLessonsUniversity.com, an email from LearnWorlds.com will be sent to you.
2. Click the link in the email to activate your new account and access the course(s). 

Screenshot of an email inbox showing an email from Swim Lessons University to activate your account.

I started a course but I can’t remember how to access again.

1. Login to https://swim-lessons-university.getlearnworlds.com/.
2. Click on Me > Profile in the top navigation.
3. Your courses will appear at the bottom of the page; click to start or pick up where you left off.

Screenshot showing the steps to navigate to your courses.

How do I print the Lesson Plans?

1. Navigate to Chapter 1 in your course and click on the Lesson Plan.
2. Click the paperclip icon on the left.
3. In the pop-up, click to download and print from your device.

Screenshot showing Chapter 1 in the left sidebar, and the option to download and print in the top center of the screen.

How can I access my course certificate?

1. Log back into your LearnWorlds account - https://swim-lessons-university.getlearnworlds.com/
2. Click on Me > Profile in the top navigation.
3. Click the course at the bottom to re-enter it.
4. Locate the Online Certification link at the end of the course to download your PDF certificate.

Screenshot showing the Online Certification link in the left sidebar of a course on LearnWorlds.

I ordered an online course for a trainee under the director’s email and need it to be changed to the trainee.

1. Log into your LearnWorlds account - https://swim-lessons-university.getlearnworlds.com/
2. Click on Me > Account in the top navigation.
3. From here, you can edit the name, email, and password for your trainee.

Screenshot showing how to edit personal details on the LearnWorlds account page.

How can I become an Authorized Provider?

1. Become certified in all Swim Lessons University Instructor Courses  
2. Purchase a Swim Lessons Instructor Trainer License 
3. Email your aquatic resume and SLU instructor certifications to jreiser@swimprofessor.com
4. Employ 5+ swim instructors

As an Authorized Provider how do I order courses for my trainees?

1. Please review our Authorized Providers page for details